Finding recomfort in work coming back?
Often I meet with companies in the services business who at the first occasion will tell me the work they do is work their client was not satisfied when done Offshore. I'm not sure what to think of that. It's good for them, to have the business. I'd like to better understand their business to be able to assess if it is really a good thing. The questions that go through my mind are:
- Is the work high end value work, or is it repetitive tasks, automatable mid-term?
- What did they have to do to sign up the work, show a price difference not small enough to justify the move on the client's part?
- Or is maybe this is real solid work, worth investing time and sweating bullets building an expertize in because the long term return potential is good?
So to understand which opportunitistic deals are worth taking a long term view on, I realize more and more than a company needs to know where it is going strategically. Anyhow the global services business is competitive, landing accounts has a lot to do with differientiate yourself but not at any price!

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